Citara

Privacy policy

Data controller

The data controller is [To complete: legal name], [To complete: address in Switzerland]. For any question about your data: [To complete: email / data protection officer contact where applicable].

Data collected

Through the contact form: name, work email, company, role, use case, estimated volume, data constraints, and content languages. While browsing: technical connection data (server logs: IP address, timestamp, pages viewed) and, if analytics is enabled, aggregated usage data.

Purposes and legal bases

To respond to your demo or pilot requests (pre-contractual measures at your request), to ensure the security and proper operation of the site (legitimate interest), and to improve our offering (legitimate interest). Processing is based on the Swiss FADP and, where applicable, the GDPR (art. 6).

Retention periods

Contact requests: kept for the time needed to handle the request and then [To complete: e.g. 24 months after the last exchange]. Technical logs: [To complete: e.g. 12 months]. Analytics data: see the Cookies and analytics section.

Processors and recipients

EmailJS (EmailJS Pte. Ltd., Singapore): routing of contact form messages. Site and application host: [To complete: name]. Analytics tool (Plausible or Matomo) if enabled. Your data is neither sold nor shared with third parties for advertising purposes.

Cookies and analytics

The site uses no advertising cookies or third-party profiling trackers. Analytics, when enabled, relies on a privacy-friendly solution (Plausible without cookies, or Matomo configured accordingly); consent is collected where regulation requires it.

Transfers outside Switzerland

Submitting the contact form via EmailJS involves a transfer of data to Singapore. This transfer is covered by appropriate safeguards (standard contractual clauses or an equivalent mechanism — [To complete per the agreement in force]). The primary hosting of service data is located in Switzerland.

Your rights

Under the Swiss FADP and, where applicable, the GDPR, you have rights of access, rectification, erasure, restriction, objection, and portability. To exercise them: [To complete: contact email]. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC), or the competent supervisory authority.